WARRANTY
Warranty
To submit a warranty claim with BULLS, please access the following form: Warranty Claim Form. This form will guide you through the necessary steps to provide all required information for your claim. Ensure you have your purchase details and any relevant documentation ready to expedite the process. Our team will review your submission and get back to you promptly.
5-year Limited Warranty on Bike Frames
BULLS Bikes warrants to the original owner that the frame shall be free of defective materials or workmanship for the lifetime of the original owner. The original owner shall pay all labor charges connected with the repair or replacement of all parts and under no circumstances does this Limited Warranty include the cost of travel or shipment to and from BULLS Bikes USA premises. Such costs, if any, shall be borne by the original owner. During this warranty period, Bulls Bikes USA shall repair or replace, at its sole option, the bicycle frame if it determines the frame is defective and subject to this limited warranty.
1-year Warranty on Paint and Decals
Suspension attachment points, suspension related equipment (pivot points, bushings, shock units, front suspension forks, chain stays and seat stays, fasteners, shock links)
Limited Warranty on Bicycle Components
Any other original part or component, not included above, shall be covered by the stated warranty of the original manufacturer. Bicycle components are hereby omitted. Components shall be covered by the stated warranty of the original manufacturer. Any products not specifically included above are hereby omitted.
Ebike Systems:
- BOSCH: Bosch offers a warranty of 2 years or 500 charging cycles.
- SHIMANO: Shimano offers a warranty of 2 years or 1,000 charging cycles.
- BROSE: Brose offers a 2 year warranty on all electrical components. This includes the drive unit, displays, wires, and sensors. The batteries used with the Brose system are manufactured by BMZ and they are also covered under a 2 year warranty against any manufacturer defect.
Conditions
- This warranty is made only to the original owner of this BULLS bicycle purchased from our website www.bullsbikesusa.com, and it shall remain in force only as long as the original owner retains ownership of the BULLS bicycle. This limited warranty is not transferable.
- This warranty is void in its entirety by any modification of the frame, fork, or components.
- This Limited Warranty does not apply to normal wear and tear, nor to defects, improper assembling, failure to perform maintenance, non-genuine BULLS products, malfunctions or failures that result from the abuse, neglect, improper maintenance, alteration, corrosion, modification, accident, or misuse (including without limitation bicycle racing, bicycle motocross, stunt bicycling, naked cycling, commercial use or rental use) of the BULLS bike.
- This limited warranty is the only express or limited warranty applicable to BULLS bikes. Any implied warranties, including warranties of merchantability and fitness for a particular purpose, shall be limited in scope and duration in accordance with this limited warranty. Bulls Bikes USA shall not be responsible for any direct, incidental, consequential or exemplary damages suffered by any party. The foregoing statements of warranty are exclusive and in lieu of all other remedies.
GEARS: Accesories, Components, Tools and Apparel
All other items sold through BULLS BIKES USA website have one year Limited Warranty. This Limited Warranty does not apply to normal wear and tear, nor to defects, malfunctions or failures that result from the abuse, neglect, improper maintenance, alteration, modification, accident, or misuse of the product.